Legrand is a global leader of power, lighting, and data. They came to us in need of a B2B strategy that could propel their business into the future, by way of leapfrogging their competition - through converting many disparate offline processes into an easy to use, modern online experience with a focus on end-user solutions forged across business units.
My role was to partner with Product Management to define a strategic vision for what the platform should be, validate the vision with all of the primary actors that would utilize the platform and translate those findings into highly efficient digital experiences covering areas such as: Pricing and Availability, Project Quoting, Account Management, Order Management, Case Management and Returns.
I led the Creative Experience track with a team of UX and Visual Designers that worked to create: 8 User Journeys, 4 Primary Personas, Over 350 Clickable Prototypes across Responsive Web and Smart Watch, 200+ Visual Designs, with a Design System and Experience Principles to keep everything grounded throughout.